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Before Booking:

There are 4 ticket categories. The prices listed below are per the ticket sales phases and are the same for each venue:

Ticket CategoryPhase I
(May 16 to Jul 7, 2017)
Venue Package Only

Price Per Ticket Per Match Day
Phase II
(Jul 7 to Jul 21, 2017)
Visa Card Holders Only

Price Per Ticket Per Match Day
Phase III
(Jul 21 to Oct 5, 2017)

Price Per Ticket Per Match Day
Phase IV
(Oct 6 to Oct 28, 2017)

Price Per Ticket Per Match Day
Cat 1 INR 320 INR 400 INR 600 INR 800
Cat 2 INR 160 INR 200 INR 300 INR 400
Cat 3 INR 80 INR 100 INR 150 INR 200
Cat 4 Not Available INR 40 INR 60 INR 80

*Cat 1 is the best available tickets followed by Cat 2, Cat 3 and Cat 4
*Please note that Cat 4 tickets are not available for Goa, Guwahati and Navi Mumbai.

There are four distinct ticket sales phases

  • 16/05/2017–07/07/2017: Phase I (Venue Packages): 60% discount. Customers are only eligible to buy venue packages of Cat 1, 2 and 3 tickets at this phase at the prices displayed in the answer to question 1 above. These prices are at a 60% discount. A venue package ticket gives the ticket holder access to all the match days and matches at that venue
  • 07/07/2017-21/07/2017: Phase II (Individual VISA Sale): 50% discount. This phase is exclusive to Visa card holders only. Please note, no other form of payment, including netbanking or any other type of card or wallet will be accepted in this phase. Tickets can be purchased as single match day tickets in this phase.
  • 21/07/2017-05/10/2017: Phase III (Individual Discounted): 25% discount. Tickets can be purchased as single match day tickets at this stage. A discount of 25% will be offered to all customers.
  • 06/10/2017-28/10/2017: Phase IV: At this stage customers can only purchase single tickets on the same day as the match at full price.

The prices for the Venue Packages in Phase I are as below. These already reflect the 60% discount. For example, at full price, the venue package for Goa would be INR 4,000 for Cat 1 tickets, but the price is INR 1600 which is 40% of the full price, therefore reflecting a discount of 60%:

CategoryPhase I Venue Package Price Per Venue – includes a discount of 60%
Goa
Goa Group Matches: 6, Round of 16: 2 Quarter Final: 1
Guwahati
Group Matches: 6, Round of 16: 1 Quarter Final: 1, Semi Final: 1
Kochi
Group Matches: 6, Round of 16: 1 Quarter Final: 1
Kolkata
Group Matches: 6, Round of 16: 1 Quarter Final: 1, 3rd Place: 1, Final: 1
Navi Mumbai
Group Matches: 6, Round of 16: 1 Semi Final: 1
New Delhi
Group Matches: 6, Round of 16: 2
Cat 11600 INR1920 INR1600 INR1920 INR1600 INR1280 INR
Cat 2800 INR960 INR800 INR960 INR800 INR640 INR
Cat 3400 INR480 INR400 INR480 INR400 INR320 INR

*Please note Cat 4 tickets are not available in Phase I (Venue Packages)

Currently, tickets are available for purchase online. The process to buy them is as follows:

  1. Select a venue of your choice
  2. For the category of your choice, increase the number of tickets to the quantity you want by clicking on the + button next to the category. Please note, only 4 tickets are allowed per venue
  3. Select delivery option
    1. If selecting venue pickup as the mode of ticket receipt: Enter your details for self-pick up. If you are planning on sending a representative then please input the details for that person as well
    2. If selecting courier, please enter your entire address details carefully
  4. Enter the One-Time-Password received as a SMS/text on the mobile phone number entered during the purchase
  5. Select payment mode
  6. Enter payment details and billing address
  7. Click on continue. Please note that clicking on continue also means that you agree to the tournament and purchase terms and conditions

Retail outlet on-sale start date and venue box office on-sale start date will be updated on the website at a later time. The customer update section of the website (the bell icon in the upper right hand corner) will be updated with the details once it is finalized

A maximum of 4 tickets per venue per transaction is allowed. For bulk booking contact us on: 022-33489000.

A Venue Package is a season ticket for all the matches in that particular venue. The venue package purchase will give you access to all the match days and matches being played at the venue.
The category classification is based on the view from a particular area of the venue / stadium.
You can buy tickets for individual match days starting from Phase II of ticket sales. Please note that during Phase II (July 7 to July 21, 2017), only Visa cards will be the accepted form of payment
Yes, you can use either a Visa debit or credit card in Phase II. The criteria is that it has to be a Visa card.
You can buy tickets in Phases I, III and IV. Also, please check with your bank if you can sign up for a Visa card.
Tickets can either be sent to your address (at an additional courier charge) or be picked up at the box offices at the venue. You can select the mode of delivery at the time of purchase.
There is no cut off time to book tickets on match days. However, please note that ticket availability is not guaranteed as that is subject to demand.
Your ticket is a match day ticket, which means that you will be able to watch both the matches on the same day with the ticket for that day.

Cat 1 tickets will be reserved to a specific seat. Cat 2, 3 and 4 will be on a first come, first served basis.

Ticket sales phases I, III, IV: All major cards and net banking can be used for purchase. Cash will be accepted at the retail outlets and box offices.

Ticket sales phase II: Only Visa cards can be used to buy tickets. No other cards or payment type will be accepted.

The customer update section of the website (the bell icon in the upper right hand corner) will be updated with the details once it is finalized.

All children above the age of 3 will be required to purchase a ticket.

Seats will be assigned at the time of ticket collection/delivery.

After Booking:

As soon as your booking is confirmed, you will receive a confirmation e-mail and SMS from the ticketing system. The confirmation email will contain all the details including a unique confirmation number, a bar/QR code and the summary of the purchase.

Here are various steps to check whether your purchase has gone through:

  1. If you purchased as a registered user, please login and check your account to see if you are seeing the transaction
  2. If purchased as a guest user, you should have received an email with your login details – please use that to login to check your accounts
  3. In case you haven’t received the login details to your Accounts, then please try to create your account using the same email address that you used to attempt your purchase

If after logging into your account, you do not see your purchase please send an email to us and we will investigate the case. If it was a failed transaction, the amount will be reversed back to your account.

The intimation you received is a banking reference number with the amount deducted from the banking payment systems, not from the ticketing system. Given that it is a failed transaction i.e. amount got deducted but a ticket confirmation was not generated, the amount was reversed back to your account.

The price you paid was already reflecting the discount, therefore no additional discount was applied to the purchase. Please see the price chart in the answer to question 1 in the Before Booking section of this FAQ.

You will receive separate tickets for each match day. Please note that for the days that have double header matches (i.e. two matches on the same day), the ticket for that match day will give you access to both the matches being played on that day

When payments are attempted, the banking systems check various parameters for security. Transactions sometimes get denied due to a system or data mismatch or due to insufficient funds. If using a card issued out of India, please call the card issuing bank and let them know that you are wanting to transact on an international website.

Lost or stolen tickets will not be re-issued. Please handle your ticket with care and keep it in a safe place at all times. Entry will be allowed only with a valid ticket that has not been tampered with.

Yes, it is necessary to carry the debit/credit card used for the purchase at the time of pick up to ensure tickets are being picked up by the rightful owner.

Please carry all the documents and associated proofs mentioned on your confirmation email including all authorization letters, and clean photocopies of a govt issued photo ID of the card owner as well as a clean photocopy of the front of the card with the expiration date redacted/blocked out. Please do NOT attach any copy of the back of the card.

Please carry all the documents and associated proofs mentioned on your confirmation email including all authorization letters, and clean photocopies of a govt issued photo ID of the account owner as well as yours if you are not the account owner.

Tickets will be couriered closer to the start of the Tournament. The customer update section of the ticketing site (the bell icon on the upper right hand corner of the website) will be updated when the courier dispatching begins

Venue box office dates and times will be published in the customer update (the bell icon on the upper right hand corner of the website) section of the website. Given security and other considerations, it is strongly advised to collect tickets before the match day.

As stated in the ticket terms and conditions, tickets cannot be resold.

All ticket sales are final and therefore non-cancellable and non-refundable. Please ensure that you carefully make the right selections when purchasing all tickets.

As stated in the ticket terms and conditions, tickets once confirmed cannot be cancelled or replaced.

No food or liquids of any sort will be permitted into the stadium.

No large bags will be allowed into the stadium. All bags will be checked and it is at the discretion of the stadium security whether bags will be allowed in.